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I've got one of those CLUE with bad colors
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Please be positive and constructive with your questions and comments.

I've got one of those CLUE with bad colors

by neradoc on Mon Jan 11, 2021 7:07 am

Hi,
I got a clue (haha) last month (from a local Adafruit reseller) and now that I am testing more colored stuff on it I discovered the colors looked limited and washed out so after some searching I found the topics on the forum that relate to that, the blue screen tab (which is what I had), the 4 test uf2 that perform as described on a faulty clue (files 2 and 3 get good colors) and I added the stuff that was suggested to fix it in my CPY code: clue.display.bus.send(0x26, b"\x04") and it seems to work well now.

So, I made it work for me, but is there anything I missed ?

neradoc
 
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Joined: Wed Apr 27, 2016 2:38 pm

Re: I've got one of those CLUE with bad colors

by adafruit_support_carter on Mon Jan 11, 2021 1:09 pm

Don't think you missed anything. We can replace the CLUE.

Send an email to support@adafruit.com with a link to this thread and your order number and they can send you a replacement CLUE.

adafruit_support_carter
 
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Joined: Tue Nov 29, 2016 2:45 pm

Re: I've got one of those CLUE with bad colors

by neradoc on Thu Jan 14, 2021 5:28 am

Thanks!
I don't think I can do that though, I bought from a local reseller in France.

neradoc
 
Posts: 4
Joined: Wed Apr 27, 2016 2:38 pm

Re: I've got one of those CLUE with bad colors

by adafruit_support_carter on Thu Jan 14, 2021 12:18 pm

OK. Email support above anyway. They can help with what options are available.

adafruit_support_carter
 
Posts: 18222
Joined: Tue Nov 29, 2016 2:45 pm

Please be positive and constructive with your questions and comments.