Hello,
I received a damaged Clue in the Adabox 15 shipment. When powered on the right side of the screen is all lines. I emailed [email protected] and was told to post in here.
ORDER #2330599-6505444257
Here is the picture:
Damaged Screen on Clue from Adabox
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- dastels
- Posts: 15664
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Damaged Screen on Clue from Adabox
Please double check the display connector on the back of the board. Check that the black clamp (visible on each side) is seated fully and that the cable is seated fully and is straight.
Post a photo of the back of the board if you like.
Dave
Post a photo of the back of the board if you like.
Dave
- jeffreyscurtis
- Posts: 22
- Joined: Sun Mar 27, 2016 11:24 pm
Re: Damaged Screen on Clue from Adabox
Hello,
Its firmly attached see pic:
Its firmly attached see pic:
- dastels
- Posts: 15664
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Damaged Screen on Clue from Adabox
That looks as expected.
Please email [email protected] with a link to this thread, your order number, and request the replacement of one CLUE.
Dave
Please email [email protected] with a link to this thread, your order number, and request the replacement of one CLUE.
Dave
Please be positive and constructive with your questions and comments.