Damaged Screen on Clue from Adabox

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jeffreyscurtis
 
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Damaged Screen on Clue from Adabox

Post by jeffreyscurtis »

Hello,

I received a damaged Clue in the Adabox 15 shipment. When powered on the right side of the screen is all lines. I emailed [email protected] and was told to post in here.
ORDER #2330599-6505444257
Here is the picture:
IMG_4856.jpg
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dastels
 
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Re: Damaged Screen on Clue from Adabox

Post by dastels »

Please double check the display connector on the back of the board. Check that the black clamp (visible on each side) is seated fully and that the cable is seated fully and is straight.

Post a photo of the back of the board if you like.

Dave

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jeffreyscurtis
 
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Re: Damaged Screen on Clue from Adabox

Post by jeffreyscurtis »

Hello,

Its firmly attached see pic:
IMG_4859.jpeg
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dastels
 
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Re: Damaged Screen on Clue from Adabox

Post by dastels »

That looks as expected.

Please email [email protected] with a link to this thread, your order number, and request the replacement of one CLUE.

Dave

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