I purchased a Clue on September 10, and this just happened. I was having so much fun with it, too.
Is there a fix, or is it possible to get a replacement?
Thank you!
Messed up screen
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Please be positive and constructive with your questions and comments.
- dastels
- Posts: 15662
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Messed up screen
Is the display connector on the back of the board seated correctly? I.e. all the way in and straight, with both sides of the black slider/lock fully pushed in? It's conceivable that bumping or snagging on something could loosen/dislodge it.
Dave
Dave
- julieb42
- Posts: 6
- Joined: Fri Jul 11, 2014 9:40 pm
Re: Messed up screen
Is the display connector on the back of the board seated correctly? I.e. all the way in and straight, with both sides of the black slider/lock fully pushed in? It's conceivable that bumping or snagging on something could loosen/dislodge it.
Dave[/quote]
Thanks for your quick reply!
I'm fairly certain the connector is seated correctly. This is the back of the board.
Dave[/quote]
Thanks for your quick reply!
I'm fairly certain the connector is seated correctly. This is the back of the board.
- dastels
- Posts: 15662
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Messed up screen
That looks as it should. I'll ask around and see if anyone has ideas. This just started happening?
Dave
Dave
- julieb42
- Posts: 6
- Joined: Fri Jul 11, 2014 9:40 pm
Re: Messed up screen
Yes, it did. It's just been sitting on my desk. Thanks again for your help.dastels wrote:That looks as it should. I'll ask around and see if anyone has ideas. This just started happening?
Dave
- RaspberryPiDude314
- Posts: 42
- Joined: Mon Jan 20, 2020 10:04 am
Re: Messed up screen
My clue is having this problem too, here's the link. viewtopic.php?f=65&t=170194
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- dastels
- Posts: 15662
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Messed up screen
I've asked the support folks about this with a link to this thread, so stay tuned.
- julieb42
- Posts: 6
- Joined: Fri Jul 11, 2014 9:40 pm
Re: Messed up screen
Hi. Just following up here.
- dastels
- Posts: 15662
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Messed up screen
Nothing yet, so go ahead and email [email protected] with a link to this thread, your order number, and request the replacement of one CLUE.
Dave
Dave
- oldblackcrow
- Posts: 221
- Joined: Tue Jun 20, 2017 5:54 pm
Re: Messed up screen
Hello! I too am having the same issue with the Clue screen. I did check the connection and it is solid. I purchased mine on April 1, 2021
Thanks!
Thanks!
- dastels
- Posts: 15662
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Messed up screen
Make a new post for this, please. Then we can help.oldblackcrow wrote:Hello! I too am having the same issue with the Clue screen. I did check the connection and it is solid. I purchased mine on April 1, 2021
Thanks!
Dave
Please be positive and constructive with your questions and comments.