clue display not turning on

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skippylou
 
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clue display not turning on

Post by skippylou »

So far everything has been working as I've started messing around, however, I can't get the display to turn on for the life of me.

I have all the libraries suggested here[0] currently and was attempting to do the tutorial here[1] which should use the display but still no indication the display is on at all. I dug up this thread[2] which seems similar but any combination of me slightly pushing on the cabling, etc. does not cause anything else to show promise.

Thoughts on what to try next?

[0] https://learn.adafruit.com/adafruit-clu ... -libraries
[1] https://learn.adafruit.com/adafruit-clu ... ty-monitor
[2] viewtopic.php?f=65&t=168378

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skippylou
 
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Re: clue display not turning on

Post by skippylou »

Forgot to mention I don't have my order # but I just received the order yesterday. I also was going to post pics of the front and back of the clue but the forum does not allow me to upload file sizes larger than 1MB and unfortunately I can't set the resolution on this camera so the lowest I can get them by tweaking the megapixels is still above 1MB.

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skippylou
 
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Re: clue display not turning on

Post by skippylou »

IMG_20201015_144929339_2.jpg
IMG_20201015_144929339_2.jpg (607.24 KiB) Viewed 279 times
IMG_20201015_144910651_3.jpg
IMG_20201015_144910651_3.jpg (611.1 KiB) Viewed 279 times

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adafruit_support_carter
 
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Re: clue display not turning on

Post by adafruit_support_carter »

Try putting the CLUE into bootloader mode and download and copy this UF2 test file to the boot folder:
https://learn.adafruit.com/adafruit-clue/arduino-test

You do not need to install Arduino.

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skippylou
 
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Re: clue display not turning on

Post by skippylou »

put the test on there, nothing on display never powers up. steps 12-15 all work as intended.

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adafruit_support_carter
 
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Re: clue display not turning on

Post by adafruit_support_carter »

Weird. All the connectors look fine. No obvious issues. Thanks for posting the photos BTW.

Let's just replace it. Send an email to [email protected] with a link to this thread and they can send you a replacement CLUE.

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skippylou
 
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Re: clue display not turning on

Post by skippylou »

ok, thanks.

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