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CLUE Washed Out Colors
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Please be positive and constructive with your questions and comments.

CLUE Washed Out Colors

by megrendel on Wed Jan 06, 2021 4:57 pm

I'm coming around on my projects and was working on Adabox015 - the hand washing timer (https://learn.adafruit.com/no-touch-han ... -and-clue/). However, the bitmaps/text are washed out. Otherwise, the unit works fine and colors are clear. Maybe a circuitpython issue? I read some similar issues in the forum but didn't really see an answer outside of getting a replacement unit. Any thoughts? Thanks!
Attachments
handwash test - Copy.jpg
handwash test - Copy.jpg (216.83 KiB) Viewed 248 times
handwash - Copy.jpg
handwash - Copy.jpg (238.18 KiB) Viewed 248 times

megrendel
 
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Re: CLUE Washed Out Colors

by mikeysklar on Fri Jan 08, 2021 3:25 pm

@megrendel,

Have you tried adjusting brightness?

Code: Select all | TOGGLE FULL SIZE
clue.display.brightness = 0.0


Code: Select all | TOGGLE FULL SIZE
clue.display.brightness = 0.8


Does the same test pattern look just as washed out?

Can you try this test pattern? Let me know if you have an issue downloading the UF2.

download/file.php?id=77029

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Re: CLUE Washed Out Colors

by adafruit_support_carter on Fri Jan 08, 2021 3:42 pm

Please also try running the four UF2 test files from here:
viewtopic.php?f=65&t=168145&start=45#p825094
and see if you get similar output as shown here:
viewtopic.php?f=65&t=168145&start=60#p825486

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Re: CLUE Washed Out Colors

by kevinjwalters on Sat Jan 09, 2021 12:12 pm

I see a blue tab on the screen protector. Discussed at tail end of Clue display color issue.

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Re: CLUE Washed Out Colors

by megrendel on Sun Jan 10, 2021 8:28 pm

kevinjwalters wrote:I see a blue tab on the screen protector. Discussed at tail end of Clue display color issue.

Good eye, yes I have the "blue" tab (and would happily take the blue pill right about now)

adafruit_support_carter wrote:Please also try running the four UF2 test files from here:
viewtopic.php?f=65&t=168145&start=45#p825094
and see if you get similar output as shown here:
viewtopic.php?f=65&t=168145&start=60#p825486

Not sure what I'm looking for, but it seems they came out fine. Just a little dithering because of the camera.
Attachments
2.jpg
2.jpg (146.95 KiB) Viewed 195 times
1.jpg
1.jpg (99.26 KiB) Viewed 195 times
0.jpg
0.jpg (122.83 KiB) Viewed 195 times

megrendel
 
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Re: CLUE Washed Out Colors

by megrendel on Sun Jan 10, 2021 8:29 pm

Here are the two other tests.
Attachments
4.jpg
4.jpg (144.98 KiB) Viewed 195 times
3.jpg
3.jpg (145 KiB) Viewed 195 times

megrendel
 
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Re: CLUE Washed Out Colors

by adafruit_support_carter on Mon Jan 11, 2021 12:30 pm

Thanks for testing. Looks like another odd one. Let's just replace it.

Send an email to support@adafruit.com with a link to this thread and your order number and they can send you a replacement CLUE.

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Re: CLUE Washed Out Colors

by megrendel on Sat Jan 16, 2021 9:04 pm

adafruit_support_carter wrote:Thanks for testing. Looks like another odd one. Let's just replace it.

Send an email to support@adafruit.com with a link to this thread and your order number and they can send you a replacement CLUE.

Thanks, the replacement worked like a charm.

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Posts: 7
Joined: Wed Feb 14, 2018 12:23 am

Please be positive and constructive with your questions and comments.