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Multiple issues with Adabox015
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Multiple issues with Adabox015

by tonymitchell on Sun Jun 13, 2021 2:22 pm

I am an Adabox subscriber, and I finally found time to build a project with the Clue and water pump that came in Adabox0015 (https://www.adafruit.com/product/4491). Unfortunately, I ran into 3 issues, two of which are well documented in other forum posts.

Issue #1. Fragile motor connectors on Bonsai Buckaroo.
Like so many in forums, the motor connector tab broke easily while trying to apply enough pressure to insert the motor wire.
This is the forum post that shows others having the similar experiences: viewtopic.php?f=65&t=168865&p=827086&hilit=motor#p827086
bonsaimotorconnector (Custom).jpg
bonsaimotorconnector (Custom).jpg (103.22 KiB) Viewed 263 times


Issue #2. The submersible pump that came in the AdaBox doesn’t work/start.
First I tried it with the Clue via the motor driver, but eventually tried it directly with the battery pack (3xAAA) that came in the Adabox. I made sure I was using fully charged batteries, but the motor would not spin. I suspect there is a defect with motor that is preventing it from spinning.
This is the product: https://www.adafruit.com/product/4546
This is the forum post that shows others having the similar experiences: viewtopic.php?f=19&t=177758&p=865856&hilit=Water+Pump#p865856
pump (Custom).jpg
pump (Custom).jpg (62.41 KiB) Viewed 263 times


Issue #3. PVC tubing kinked.
The length of PVC tubing that came in the Adabox has a permanent kink in the middle of the line that prevents me from using it effectively as a single length of tubing.
Product info: https://www.adafruit.com/product/4545
kinkedtubing (Custom).jpg
kinkedtubing (Custom).jpg (101.58 KiB) Viewed 263 times


Overall, I’d say my experience with AdaBox 15 was not up to the usual quality I associate with Adafruit and the other kits I’ve received before and since.

I'm hoping I can replacements for all three parts?

tonymitchell
 
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Joined: Sun Jun 13, 2021 1:18 pm

Re: Multiple issues with Adabox015

by adafruit_support_carter on Tue Jun 15, 2021 1:44 pm

Sorry all that happened. Yep, let's just replace the 3 items. Send an email to support@adafruit.com with a link to this thread and they can help you out.

If possible, could just send you a PID 4746, since it has all the items (and a few extras). But I'll leave that up to support.
https://www.adafruit.com/product/4746

adafruit_support_carter
 
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Please be positive and constructive with your questions and comments.