Egg Drop Clue White Screen Moderators: adafruit_support_bill, adafruit

[OSCEDU2022]

Hello, I just purchased 6 clues to do egg drop. I downloaded all the codes to one of them and it has sound and everything but the egg on the screen looks whiteish. Is there a way to fix this or does this mean malfunction of the screen?

[franklin97355]

Have you tried the codes to see if the other ones react the same? Which code did you use?

[OSCEDU2022]

3 of the 6 that I purchased have white screens. I am using the code provided by adafruit for egg drop.

[franklin97355]

Can you post a picture of the problem?

[OSCEDU2022]

The screen is white and you can barely see the egg picture.

[adafruit_support_carter]

Try the pre-compiled test UF2 from here and see if it also appears different on those CLUEs:
https://learn.adafruit.com/adafruit-clue/arduino-test

You don't need Arduino installed. Just download the UF2 file, double click reset on CLUE to get BOOT folder, then drag UF2 to BOOT folder.

[adafruit2]

we think this is a weird artifact with gamma correction on some screens, but it is fixable in software we think!

[OSCEDU2022]

The screen is still white after UF2. Is there anything else to fix this or should I request a replacement?

[adafruit2]

on all 6 CLUE? or how many?

[OSCEDU2022]

3 of them

[adafruit2]

ok thats really odd - can you flip the boards over and take a photo of the TFT connector? it sounds like maybe they got loose. 3 boards is a lot to have this very rare issue, which makes us think it could be something else. the other 3 boards loaded that UF2 just fine?

[OSCEDU2022]

These are the ones with the white screen. The other 3 clues work perfectly.

[adafruit2]

quite odd! ok lets replace them. email support@adafruit with a link to this thread and if you are in the USA, please RMA "FORPHIL" - so we can investigate em - thanks :)