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3094 LED contradicting Pinout information
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3094 LED contradicting Pinout information

by Pncinc on Fri Nov 08, 2019 11:10 am

Page 3 Pin information.jpg
Page 3 Pin information.jpg (19.17 KiB) Viewed 58 times
Hello,

We have part populating issue with Manufacturer Part Number # 3094.
We had purchased Part Number# 3094 From DigiKey. Please find below information
SO# 61490970 , Invoice # 70300948 , TR # 127662866455
We followed the attached datasheet to populate the part but due to incorrect orientation information provided in the datasheet, we ended up with all faulty boards.
As per the Pin Function on datasheet pin 1 is VSS ( Ground Pin) & as per the schematic on datasheet pin, 3 is VSS ( Ground Pin).

I have attached the datasheet and pictures for a better understanding.

Kindly have a look on the above matter and respond ASAP. We expect a credit memo to be provided for the damage we faced and rework time indulged in repairing the boards.

We expect
Attachments
Page 7 Pin information.jpg
Page 7 Pin information.jpg (49.92 KiB) Viewed 58 times
SK6812+LED+datasheet+.pdf
(440.8 KiB) Downloaded 8 times

Pncinc
 
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Re: 3094 LED contradicting Pinout information

by adafruit_support on Sat Nov 09, 2019 12:23 pm

we will review the datasheet, it appears the supplier may have made an error. feel free to contact the supplier directly (we will alert them as well). your purchase from Digi-Key may or may not be refundable, please contact them directly.

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Please be positive and constructive with your questions and comments.