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Quality issue with a display
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Quality issue with a display

by pmh on Thu Aug 05, 2021 10:43 am

This concerns the order number: 2618295-7043627834 and the part number: ID 1680 (TFT Display without Touchscreen)

I received my order very quickly and you sent me also immediately the bill that was required from customs, I appreciate much.

I have a doubt concerning the quality of the connector of the display.
The copper from one of the channels has another color. I could not determine if it is dirty or oxidated. I tried to clean it with a Q-tip and antioxidation spray, no success. See pictures

Could you please:
- send me a replacement for this display, Is there a way to replace only the connector and to keep the display?
or
- inform me on how to clean this contact.
Regards
Attachments
Adafruit_Corrosion.jpg
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Adafruit_Details_Corrosion.jpg
Adafruit_Details_Corrosion.jpg (298 KiB) Viewed 46 times

pmh
 
Posts: 2
Joined: Thu Aug 05, 2021 10:30 am

Re: Quality issue with a display

by mikeysklar on Thu Aug 05, 2021 10:00 pm

Google suggests a pencil eraser and rubbing alcohol to clean contacts.

If you purchased this item from us in the last month we can replace it for you. Just let us know how you would like to proceed.

mikeysklar
 
Posts: 5544
Joined: Mon Aug 01, 2016 8:10 pm

Re: Quality issue with a display

by pmh on Fri Aug 06, 2021 3:56 am

The trick with pencil eraser and rubbing alcohol to clean contacts works.
I used a Q-Tip to clean with alcohol and when still wet I rub the surface.
It takes some time because I did it gently to preserve the surface, but it is better than contact spray.

pmh
 
Posts: 2
Joined: Thu Aug 05, 2021 10:30 am

Re: Quality issue with a display

by mikeysklar on Fri Aug 06, 2021 7:02 pm

Cool. I have not tried that myself so happy to have the confirmation. Thank you for the feedback.

mikeysklar
 
Posts: 5544
Joined: Mon Aug 01, 2016 8:10 pm

Please be positive and constructive with your questions and comments.