I purchased several Raspberry Pi PICOs from adafruit two weeks ago and one of them seems to have defective storage. I've been using Thonny to interact with all of the devices and today when I plugged this one in, it is missing data and showing question marks for several things. I've been running CircuitPython, but I tried re-loading MicroPython and then CircuitPython again (by dragging the UF2 file over in bootloader mode), but it still appears corrupt. Here is an example of what I see when trying a listdir command:
>>> os.listdir()
['.fseventsd', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', '?', 'boot_out.txt', 'System Volume Information']
>>>
How do I get this item replaced or is there something I can do to reset it to factory or similar?
Thank you in advance!