Hi,
I recently purchased the PowerBoost 500 Basic - 5V USB Boost @ 500mA from 1.8V+ PRODUCT ID: 1903. I have attached pictures to show that I have not damaged it. When I connect the battery (fully charged) even with no load the battery low indicator intermittently turns on. Also the current draw on the battery immediately spikes to about 2A. I believe this is defective and would like a new one shipped asap if possible.
Thanks
Defective PowerBoost 500 Basic
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- jmad
- Posts: 8
- Joined: Tue May 03, 2016 7:23 pm
Defective PowerBoost 500 Basic
- Attachments
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- 20171212_234250.jpg (304.02 KiB) Viewed 231 times
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- 20171212_234243.jpg (263.65 KiB) Viewed 231 times
- adafruit_support_mike
- Posts: 67446
- Joined: Thu Feb 11, 2010 2:51 pm
Re: Defective PowerBoost 500 Basic
What resistance do you see between the BAT and GND pins when everything is disconnected from the PowerBoost?
- jmad
- Posts: 8
- Joined: Tue May 03, 2016 7:23 pm
Re: Defective PowerBoost 500 Basic
about 40.25K ohms
- adafruit_support_mike
- Posts: 67446
- Joined: Thu Feb 11, 2010 2:51 pm
Re: Defective PowerBoost 500 Basic
Thank you. That sounds like a short in the boost converter's main switch.
Send a note containing a link to this thread and your order number to [email protected]. The folks there will get you a replacement PowerBoost 500 Basic.
(#1903)
Send a note containing a link to this thread and your order number to [email protected]. The folks there will get you a replacement PowerBoost 500 Basic.
(#1903)
Please be positive and constructive with your questions and comments.