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faulty neopixel ring?
Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.

faulty neopixel ring?

by mark_r_jarrod on Sun Aug 04, 2019 3:21 pm

i have purchased a neopixel 24 led ring and i find i can only get 1 led to work, using a 16 pixel ring with no changes to code works fine (obs 16 pixel as apposed to 24), i have soldered the connections to the 24 led ring and double checked for damage to circuit , poor joints etc but cannot find anything

would this indicate a faulty ring, or a mess up on my part code wise?

i borrowed the code superhero power plant code by tony sherwood for testing ,only changed the number of led's to 24 and pin assignment to 9

added pics so you see what i mean
Attachments
neo16_1.jpg
neo16_1.jpg (68.36 KiB) Viewed 133 times
neo24_1.jpg
neo24_1.jpg (187.66 KiB) Viewed 134 times

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Re: faulty neopixel ring?

by adafruit_support_mike on Sun Aug 04, 2019 4:53 pm

As a test, try jumping the data output from the pixel that works to the data-in pin of the third pixel (jump over the first one that doesnโ€™t work). That can give us more information about the nature of the problem.

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Re: faulty neopixel ring?

by mark_r_jarrod on Mon Aug 05, 2019 12:34 pm

hi , did as suggested, all other leds lit up bar 1, seems like 2nd led may have dead driver chip
Attachments
20190805_171914.jpg
20190805_171914.jpg (493.77 KiB) Viewed 109 times

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Re: faulty neopixel ring?

by adafruit_support_mike on Tue Aug 06, 2019 8:14 pm

Yep. When did you get the NeoPixel ring?

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Re: faulty neopixel ring?

by mark_r_jarrod on Wed Aug 07, 2019 2:55 am

Only got it a week or so ago

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Re: faulty neopixel ring?

by adafruit_support_mike on Fri Aug 09, 2019 11:07 pm

Thanks. Send a note containing a link to this page and your order number to support@adafruit.com. The folks there will get you a replacement ring.

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Re: faulty neopixel ring?

by mark_r_jarrod on Sat Aug 10, 2019 9:11 am

many thanks guys

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Please be positive and constructive with your questions and comments.