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ORDER # 2242635 DEFECTIVE 10 PIECES
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ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Mon Mar 09, 2020 12:24 pm

FOR ORDER # 2242635, PART # ILI9341 THERE ARE 10PCS THAT ARE DEFECTIVE FOR THE FOLLOWING REASON: (1) SCRATCHES WHEN LIT UP OR NOT LIT UP (2) DISTORTIONS, (3) ABERATIONS ON SCREEN, (4) DEFECTIVE FUNCTION, (5) BACKLIGHT BAD, CAN YOU PLEASE SEND US 10 NO CHARGE WARRANTY REPLACEMENTS? PICTURE SIZE CANNOT FIT BECAUSE THE FILE IS TOO BIG. I WILL EMAIL THE PICTURES TO YOU UPON REQUEST.

koehler
 
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by adafruit_support_carter on Mon Mar 09, 2020 3:41 pm

Can you post photos showing the scratches mentioned in (1).

For (2) - (4), can you provide more information. What are you using to control the displays? What code are you running? What are the distortions? What are the aberrations? What are the defective functions?

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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 9:24 am

They have various visible “ pixilated like” and other visual aberrations, scratches, burnishes, bumps and
associated screen anomalies that present as defective or otherwise undesirable screen attributes. Several screens also have “ back light “ defects.
The visual defects typically are noticeable when the screen is activated under power.

koehler
 
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by adafruit_support_carter on Tue Mar 10, 2020 11:40 am

Please post photos showing the screens in use and exhibiting these issues.

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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:37 pm

See attached picture. I need to send multiple post because it wont allow to send a lot of pictures.
Attachments
Img2626B.jpg
Img2626B.jpg (159.33 KiB) Viewed 183 times

koehler
 
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:37 pm

see attached picture.
Attachments
Img2624.jpg
Img2624.jpg (758.79 KiB) Viewed 183 times

koehler
 
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:38 pm

see attached picture.
Attachments
Img2623.jpg
Img2623.jpg (792.64 KiB) Viewed 183 times

koehler
 
Posts: 16
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:38 pm

see attached picture.
Attachments
Img2623.jpg
Img2623.jpg (792.64 KiB) Viewed 183 times

koehler
 
Posts: 16
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:39 pm

see attached picture.
Attachments
Img2622.jpg
Img2622.jpg (704.97 KiB) Viewed 183 times

koehler
 
Posts: 16
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:40 pm

see attached picture.
Attachments
Img2621.jpg
Img2621.jpg (706.66 KiB) Viewed 183 times

koehler
 
Posts: 16
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:40 pm

see attached picture.
Attachments
Img2620.jpg
Img2620.jpg (689.38 KiB) Viewed 183 times

koehler
 
Posts: 16
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:41 pm

see attached picture.
Attachments
Img2619.jpg
Img2619.jpg (750.09 KiB) Viewed 183 times

koehler
 
Posts: 16
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:42 pm

see attached picture.
Attachments
Img2618.jpg
Img2618.jpg (718.69 KiB) Viewed 183 times

koehler
 
Posts: 16
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:42 pm

see attached picture.
Attachments
Img2617.jpg
Img2617.jpg (716.51 KiB) Viewed 183 times

koehler
 
Posts: 16
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Re: ORDER # 2242635 DEFECTIVE 10 PIECES

by koehler on Tue Mar 10, 2020 1:43 pm

see attached picture.
Attachments
Img2616.jpg
Img2616.jpg (706.36 KiB) Viewed 183 times

koehler
 
Posts: 16
Joined: Mon Mar 09, 2020 10:48 am

Please be positive and constructive with your questions and comments.