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Raspberry Pi Zero WH not booting
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Please be positive and constructive with your questions and comments.

Raspberry Pi Zero WH not booting

by the_adrick on Wed Aug 05, 2020 9:53 am

I purchased a Raspberry Pi Zero WH (Zero W with Headers) last month - Order Confirmation No: 2319081-5675021053.

It worked fine for about 2 weeks and then it stopped receiving power. I emailed the support email on 7/27 and they recommended i post my issue here.

The other thing I'm seeing is that if plugged into power, like a USB port, the device gets really hot even though it doesn't look to be doing anything. Based off some posts online I have tried reflashing my memory card but it has not changed anything.

Please let me know if there's anything else I can try.

Thanks

the_adrick
 
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Re: Raspberry Pi Zero WH not booting

by adafruit_support_carter on Wed Aug 05, 2020 1:01 pm

How were you using it during the 2 weeks? What all was attached to GPIO ports, etc.?

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Re: Raspberry Pi Zero WH not booting

by the_adrick on Wed Aug 05, 2020 1:43 pm

All I was doing was writing images to the storage in an effort to get a server up and running. Write the image, boot it up, test. Then do the same thing again.

I also bought a Adafruit Mini PiTFT and was in the process of trying to get that to work. I worked through the instructions on https://learn.adafruit.com/adafruit-min ... le-install and shortly afterwards it died.

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Re: Raspberry Pi Zero WH not booting

by adafruit_support_carter on Wed Aug 05, 2020 5:18 pm

Trying removing the TFT and SD card and anything else attached and running this check:
https://learn.adafruit.com/raspberry-pi ... -zero-dead

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Re: Raspberry Pi Zero WH not booting

by the_adrick on Wed Aug 05, 2020 6:26 pm

No bing and nothing shows in device manager after removing the SD card and plugging into my windows machine.

Unit also becomes very hot after about a minute being plugged in.

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Re: Raspberry Pi Zero WH not booting

by adafruit2 on Thu Aug 06, 2020 8:31 am

adrick, it sounds like the power supply was damaged, possibly from static or shorting - were you handling it with bare hands (not in a case), or had it sitting on a desk with no case?

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Re: Raspberry Pi Zero WH not booting

by the_adrick on Thu Aug 06, 2020 8:34 am

No case. But, it was hanging off the computer's USB port. USB cable is only about 6 inches long.

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Re: Raspberry Pi Zero WH not booting

by adafruit2 on Thu Aug 06, 2020 8:49 am

not sure what it is that caused the short, but luckily these Pi Zeros are inexpensive, you will have to replace it - thats not uncommon and why they're so cheap :)

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Re: Raspberry Pi Zero WH not booting

by the_adrick on Thu Aug 06, 2020 9:03 am

So after 3 weeks of it working your support is that I need to purchase another one?

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Re: Raspberry Pi Zero WH not booting

by adafruit2 on Thu Aug 06, 2020 9:34 am

correct - if it worked for 3 weeks and then, during use, stopped working, it is not considered "DOA"

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Please be positive and constructive with your questions and comments.