I have the Adafruit Audio FX Mini sound board and it is working independently. However, when I try to connect it to a PC it is not recognized or seen at all. I've tried several computers and nothing.
It seems like I've seen others with this problem as well. Faulty board?
Thanks
Sound Board PC Connection Problem
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Please be positive and constructive with your questions and comments.
- blnkjns
- Posts: 963
- Joined: Fri Oct 02, 2020 3:33 am
Re: Sound Board PC Connection Problem
The normal behaviour is this:
https://learn.adafruit.com/adafruit-aud ... udio-files
You should see it as thumbdrive.
How did you connect it to a computer? I sometimes have trouble with computers with USB3/USBC and their backwards compatibility with USB2/1.1. Did you try it on a true 2.0 USB port?
https://learn.adafruit.com/adafruit-aud ... udio-files
You should see it as thumbdrive.
How did you connect it to a computer? I sometimes have trouble with computers with USB3/USBC and their backwards compatibility with USB2/1.1. Did you try it on a true 2.0 USB port?
- AlexE3
- Posts: 5
- Joined: Wed Apr 28, 2021 5:07 pm
Re: Sound Board PC Connection Problem
Thanks for the reply.
I've tried it on two pc's that only have USB 3.0 and 3.1 ports. I, unfortunately, don't have a 2.0 port. For both computers, when connected the green light on the board lights indicating power but the PCs do not see it. No "connected" pop up or additional drive is displayed on the File Explorer.
I've tried it on two pc's that only have USB 3.0 and 3.1 ports. I, unfortunately, don't have a 2.0 port. For both computers, when connected the green light on the board lights indicating power but the PCs do not see it. No "connected" pop up or additional drive is displayed on the File Explorer.
- AlexE3
- Posts: 5
- Joined: Wed Apr 28, 2021 5:07 pm
Re: Sound Board PC Connection Problem
How do I request a refund since this sound board appears to be non functional?
- adafruit_support_carter
- Posts: 29189
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Sound Board PC Connection Problem
It's working here somehow? Is it playing sounds?I have the Adafruit Audio FX Mini sound board and it is working independently.
- AlexE3
- Posts: 5
- Joined: Wed Apr 28, 2021 5:07 pm
Re: Sound Board PC Connection Problem
Yes, the default left and right sounds play but the board is not recognized by the pc. I can't load custom sounds.
- adafruit_support_carter
- Posts: 29189
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Sound Board PC Connection Problem
Double check that your USB cable is not a charge only cable by using it with something else and verify it can move data.
- AlexE3
- Posts: 5
- Joined: Wed Apr 28, 2021 5:07 pm
Re: Sound Board PC Connection Problem
I had tried different cables but i guess they were not right but another one i found works so sorry for bothering you. Thank you for your help.
Please be positive and constructive with your questions and comments.