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Many Dead Pumps
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Many Dead Pumps

by Mulcch on Sat Jun 12, 2021 9:51 pm

I got some 3v pumps, and 8 out of 20 were defective, completely dead on arrival.

I don't understand why this is a sensible way of getting refunds or replacements, but here I am.

The pumps look just like working pumps, but they don't work.

These are the pumps in question: https://www.adafruit.com/product/4547

Mulcch
 
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Joined: Fri Dec 29, 2017 3:38 pm

Re: Many Dead Pumps

by franklin97355 on Sun Jun 13, 2021 12:06 am

Do the pump motors spin or is the motor dead?

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Location: Lacomb, OR.

Re: Many Dead Pumps

by Mulcch on Sun Jun 13, 2021 1:56 pm

Absolutely dead. I've had an incredible failure rate with these pumps.

Mulcch
 
Posts: 2
Joined: Fri Dec 29, 2017 3:38 pm

Re: Many Dead Pumps

by franklin97355 on Sun Jun 13, 2021 10:18 pm

OK, contact support@adafruit.com with a link to this thread and they will get you a refund. We don't know what is causing the problem so you should find another source of them, sorry.

franklin97355
 
Posts: 21959
Joined: Mon Apr 21, 2008 2:33 pm
Location: Lacomb, OR.

Please be positive and constructive with your questions and comments.