Hi, It's not clear how to return a damaged product. I got an automated email from [email protected] saying to post to a forum, but I didn't see one for returns. I bought the raspberry pi HQ camera plus the wide angle and telephoto lenses. The telephoto lens arrived with several scratches near the center of the lens, but its box is undamaged. I'd like to get a replacement lens. How do I go about doing that?
Thanks,
Bob
Received telephoto lens, but it is scratched
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Please be positive and constructive with your questions and comments.
- AtlantaBob
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- Franklin97355
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Re: Received telephoto lens, but it is scratched
You're in the correct place. Can you post a picture of the scratch?
- AtlantaBob
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- Joined: Wed Jan 05, 2011 1:39 am
Re: Received telephoto lens, but it is scratched
It is difficult to get a picture of scratches on a lens, but here is my best attempt:
https://drive.google.com/file/d/1bSjYuZ ... p=drivesdk
https://drive.google.com/file/d/1bSjYuZ ... p=drivesdk
- Franklin97355
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Re: Received telephoto lens, but it is scratched
Contact [email protected] with a link to this thread and they will get you a new telephoto lens.
- AtlantaBob
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- Joined: Wed Jan 05, 2011 1:39 am
Please be positive and constructive with your questions and comments.