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Adafruit Pi Box broken at assembly time
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Adafruit Pi Box broken at assembly time

by bobjects on Wed Feb 06, 2013 3:40 pm

Greetings Adafruit support staff! Today I received my laster etched transparent Pi box, http://www.adafruit.com/products/859 , which I ordered from newark.com. As I was assembling it, the flexible tab on one of the side pieces broke off under my thumb. I was not handling it roughly, and I was able to apply a similar pressure to the other side without breaking it.

What is Adafruit's replacement policy on this? I would not need a complete replacement kit, just the side with the HDMI connector cutout. Thanks!
bobjects
 
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Re: Adafruit Pi Box broken at assembly time

by adafruit on Wed Feb 06, 2013 3:55 pm

just send an email to support@adafruit.com and we'll take care of you instantly!

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Re: Adafruit Pi Box broken at assembly time

by bobjects on Wed Feb 06, 2013 4:02 pm

15 minute reply time. Awesome!
bobjects
 
Posts: 2
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Please be positive and constructive with your questions and comments.