Ultimaker 2 Not Extruding

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cmcrook
 
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Joined: Thu Oct 01, 2015 8:17 am

Ultimaker 2 Not Extruding

Post by cmcrook »

I received my Ultimaker 2 this past Monday and wasn't able to start trying it out until the glass build plate arrived yesterday. Unfortunately, when I began loading the 2.85mm filament provided with the printer into the feeder, the stepper motor began skipping and chewing up the filament. The tension on the filament is at its lowest possible point (white tab all the way to the top) and during prints very little or none of the filament is extruded out the nozzle.

Things I have tried:
Increasing flow speed
reducing speed of print
removing the filament and reinserting it
Unwinding some of the filament in from the spool to reduce the tension of it into the feeder

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adafruit_support_rick
 
Posts: 35092
Joined: Tue Mar 15, 2011 11:42 am

Re: Ultimaker 2 Not Extruding

Post by adafruit_support_rick »

For product support, replacement parts and warranty for Ultimaker products visit the Ultimaker support page or contact Ultimaker directly.
http://ultimaker.com/en/support/ultimak ... ltimaker-2
https://ultimaker.com/en/contact

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