Need RMA for PI 3

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Bentrider1957
 
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Joined: Mon May 02, 2016 7:30 pm

Need RMA for PI 3

Post by Bentrider1957 »

My Pi3 was working fine till last night. It won't boot and has no video. It's dead, Jim. I was able to use my PI 2 with the same card and power supply.

I don't have an account but I ordered using Amazon Pay. Transaction ID; P01-5076141-3778760. Order date 16 April 2016.

I'd like to keep the enclosure and just get a replacement PI3.

Thanks

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adafruit_support_mike
 
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Re: Need RMA for PI 3

Post by adafruit_support_mike »

Just a quick hardware check: what voltages do you see on the 3.3v and 5v GPIO pins?

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Bentrider1957
 
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Re: Need RMA for PI 3

Post by Bentrider1957 »

I have no way of testing the GPIO pins. I just want a new board and I don't see why this is so difficult.

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Franklin97355
 
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Joined: Mon Apr 21, 2008 2:33 pm

Re: Need RMA for PI 3

Post by Franklin97355 »

Are you using the latest version of the OS and which one are you using? What do you have connected to the pi?

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