My Pi3 was working fine till last night. It won't boot and has no video. It's dead, Jim. I was able to use my PI 2 with the same card and power supply.
I don't have an account but I ordered using Amazon Pay. Transaction ID; P01-5076141-3778760. Order date 16 April 2016.
I'd like to keep the enclosure and just get a replacement PI3.
Thanks
Need RMA for PI 3
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Please be positive and constructive with your questions and comments.
- adafruit_support_mike
- Posts: 67454
- Joined: Thu Feb 11, 2010 2:51 pm
Re: Need RMA for PI 3
Just a quick hardware check: what voltages do you see on the 3.3v and 5v GPIO pins?
- Bentrider1957
- Posts: 2
- Joined: Mon May 02, 2016 7:30 pm
Re: Need RMA for PI 3
I have no way of testing the GPIO pins. I just want a new board and I don't see why this is so difficult.
- Franklin97355
- Posts: 23911
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Need RMA for PI 3
Are you using the latest version of the OS and which one are you using? What do you have connected to the pi?
Please be positive and constructive with your questions and comments.