MiniPOV kit not recognized by my PCs or Mac.

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adabyron
 
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MiniPOV kit not recognized by my PCs or Mac.

Post by adabyron »

Re: Order Confirmation No: 1770047-1800912794 - Mini POV kit
Hello, I just put everything together, everything is soldered correctly and fully, the led work, etc. I plugged in the usb cord to computer and the none of my 4 computers (one MAC and three PCs) didn't recognize device. I did upload Adafruit USB drive software and followed all step-by-step. But even after USB driver installation none of my computers recognizes the device, even Macintosh - and for Macintosh no driver needed.
I have searched Adafruit forums and now I would like to receive a replacement.
Please advise,
Thank you.

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Franklin97355
 
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Re: MiniPOV kit not recognized by my PCs or Mac.

Post by Franklin97355 »

Can you post pictures of both sides of the board showing the soldering and connections?

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adabyron
 
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Re: MiniPOV kit not recognized by my PCs or Mac.

Post by adabyron »

I will do this within next 2 hours - we just had guests arrive in the house. Please do check my reply within 1-2 hours, thank you!

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adabyron
 
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Re: MiniPOV kit not recognized by my PCs or Mac.

Post by adabyron »

I just took the photos, please stand by - posting pictures in next 10 minutes.

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adabyron
 
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Re: MiniPOV kit not recognized by my PCs or Mac.

Post by adabyron »

Three pictures out of FOUR
IMG_8315.JPG
IMG_8315.JPG (623.01 KiB) Viewed 2398 times
Attachments
IMG_8311.JPG
IMG_8311.JPG (422.25 KiB) Viewed 2398 times
IMG_8313.JPG
IMG_8313.JPG (606.36 KiB) Viewed 2398 times

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adabyron
 
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Re: MiniPOV kit not recognized by my PCs or Mac.

Post by adabyron »

Last 4th photo out of 4 pictures.
Attachments
IMG_8309.JPG
IMG_8309.JPG (380.56 KiB) Viewed 2398 times

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Franklin97355
 
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Re: MiniPOV kit not recognized by my PCs or Mac.

Post by Franklin97355 »

I'd recommend cleaning the board with alcohol and a toothbrush to get rid of the solder bits and test for shorts (some of the connections look pretty close) Also make sure your USB cable is capable of connecting data and is not a charging cable.

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adabyron
 
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Re: MiniPOV kit not recognized by my PCs or Mac.

Post by adabyron »

Hello, there is no shorts - please see the photo - the LEDs are on and working.
And yes, we tried all USB cables that we have at home - the cables are perfect.
Please advise.

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