Egg Drop Clue White Screen
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- OSCEDU2022
- Posts: 10
- Joined: Thu Jan 27, 2022 2:38 pm
Egg Drop Clue White Screen
Hello, I just purchased 6 clues to do egg drop. I downloaded all the codes to one of them and it has sound and everything but the egg on the screen looks whiteish. Is there a way to fix this or does this mean malfunction of the screen?
- Franklin97355
- Posts: 23912
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Egg Drop Clue White Screen
Have you tried the codes to see if the other ones react the same? Which code did you use?
- OSCEDU2022
- Posts: 10
- Joined: Thu Jan 27, 2022 2:38 pm
Re: Egg Drop Clue White Screen
3 of the 6 that I purchased have white screens. I am using the code provided by adafruit for egg drop.
- Franklin97355
- Posts: 23912
- Joined: Mon Apr 21, 2008 2:33 pm
Re: Egg Drop Clue White Screen
Can you post a picture of the problem?
- OSCEDU2022
- Posts: 10
- Joined: Thu Jan 27, 2022 2:38 pm
Re: Egg Drop Clue White Screen
The screen is white and you can barely see the egg picture.
- Attachments
-
- 20220127_144128.jpg (220.06 KiB) Viewed 1253 times
- adafruit_support_carter
- Posts: 29189
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Egg Drop Clue White Screen
Try the pre-compiled test UF2 from here and see if it also appears different on those CLUEs:
https://learn.adafruit.com/adafruit-clue/arduino-test
You don't need Arduino installed. Just download the UF2 file, double click reset on CLUE to get BOOT folder, then drag UF2 to BOOT folder.
https://learn.adafruit.com/adafruit-clue/arduino-test
You don't need Arduino installed. Just download the UF2 file, double click reset on CLUE to get BOOT folder, then drag UF2 to BOOT folder.
- adafruit2
- Posts: 22149
- Joined: Fri Mar 11, 2005 7:36 pm
Re: Egg Drop Clue White Screen
we think this is a weird artifact with gamma correction on some screens, but it is fixable in software we think!
- OSCEDU2022
- Posts: 10
- Joined: Thu Jan 27, 2022 2:38 pm
Re: Egg Drop Clue White Screen
The screen is still white after UF2. Is there anything else to fix this or should I request a replacement?
- adafruit2
- Posts: 22149
- Joined: Fri Mar 11, 2005 7:36 pm
Re: Egg Drop Clue White Screen
on all 6 CLUE? or how many?
- adafruit2
- Posts: 22149
- Joined: Fri Mar 11, 2005 7:36 pm
Re: Egg Drop Clue White Screen
ok thats really odd - can you flip the boards over and take a photo of the TFT connector? it sounds like maybe they got loose. 3 boards is a lot to have this very rare issue, which makes us think it could be something else. the other 3 boards loaded that UF2 just fine?
- OSCEDU2022
- Posts: 10
- Joined: Thu Jan 27, 2022 2:38 pm
Re: Egg Drop Clue White Screen
These are the ones with the white screen. The other 3 clues work perfectly.
- Attachments
-
- 20220131_141415.jpg (305.44 KiB) Viewed 1226 times
- adafruit2
- Posts: 22149
- Joined: Fri Mar 11, 2005 7:36 pm
Re: Egg Drop Clue White Screen
quite odd! ok lets replace them. email support@adafruit with a link to this thread and if you are in the USA, please RMA "FORPHIL" - so we can investigate em - thanks :)
Please be positive and constructive with your questions and comments.