Hobby Creek Support

Hand tools, soldering irons, scopes, multimeters. Talk about em HERE!

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spasmonaut
 
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Joined: Thu Nov 04, 2021 7:51 pm

Hobby Creek Support

Post by spasmonaut »

I was in the same situation as the OP on this thread toward the end of 2021 when I ordered my Third Hand as well:

viewtopic.php?f=44&t=182602&p=887227#p887227

I didn't notice the crack until I went to adjust the arm and the segment attached to the cracked piece came off in my hand. I've tried to reach out to Hobby Creek but haven't received a response and admittedly hadn't been prompt about jumping on the matter right away. Just figured I'd reach out to see if there were any options.

Thanks!

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adafruit_support_mike
 
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Re: Hobby Creek Support

Post by adafruit_support_mike »

Our return/replace period runs 30 days, so I'm afraid that option is out.

Could you post a photo showing the broken piece please? Line-loc cable is fairly common, so you should probably be able to find a replacement part.

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