Bad Metro M4 ? (order #2895763-0901111701)

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RobRud
 
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Bad Metro M4 ? (order #2895763-0901111701)

Post by RobRud »

Hi.
I have a new "Metro M4 Express" and a new "METRO 328".
On the Metro 328, the "L" lights blinks as it should, and a "reset" causes the expected 3 blinks. On the M4, the green "ON" light is on, but the L light is off, and the reset button has no effect.
Here's a link to a video of the two https://photos.app.goo.gl/WcuHvAfxKHGMZnCe7

Any suggestions?
Thanks!
Rob

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dastels
 
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Re: Bad Metro M4 ? (order #2895763-0901111701)

Post by dastels »

These are very different boards. Pretty much the only thing the same is their shape. See https://learn.adafruit.com/adafruit-met ... g-atsamd51 for more on the Metro M4 Express.

What happens if you double-press the reset button on the Metro M4 Express?

Dave

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RobRud
 
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Re: Bad Metro M4 ? (order #2895763-0901111701)

Post by RobRud »

Double-pressing has no results too.
Note that when I plug in the USB cable from my PC to the 328, the PC makes the happy USB-connecting noise -- Not so with the M4.
Any other suggestions?

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dastels
 
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Re: Bad Metro M4 ? (order #2895763-0901111701)

Post by dastels »

Unfortunately it sounds like it's nonfunctional. Please email [email protected] with a link to this thread, your order number, and request the replacement of one Metro M4 Express.

Dave

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