Hi, the kind folk at [email protected] told me to post to the forums for an RMA. Since there's no obvious RMA subforum and since this is an edu project, I'm posting here.
I have a dozen 1x4 neokeys (order 2950334 and 2965970), and out of the dozen, two are DOA. The power light goes on, but they don't respond to any i2c messages on any address. Could I return them for credit? Do you actually want them back?
Thanks.
Return
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- dastels
- Posts: 15653
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Return
Would replacements be satisfactory? We can do that or a refund.
Dave
Dave
- truher
- Posts: 5
- Joined: Sat Dec 24, 2022 12:59 pm
Re: Return
oh, yeah, replacement would be preferred. i still need them! :-)
- dastels
- Posts: 15653
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Return
Please email [email protected] with a link to this thread, your order number, and request the replacement of 2 NeoKey 1x4 QT I2C.
Dave
Dave
Please be positive and constructive with your questions and comments.