I need to return my QT Py ESP32 and would like to how to arrange this.
I've purchased these before, but this particular unit will not power on, nor recognized by my computer.
Not sure if this is the correct forum for this, so if not, please direct to the appropriate spot.
QT Py ESP32 Not Powering On
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: QT Py ESP32 Not Powering On
Are there any LED indicators when plugged in?
When did you purchase the unit?
When did you purchase the unit?
- wickedhurricane
- Posts: 6
- Joined: Sat Apr 09, 2016 8:52 am
Re: QT Py ESP32 Not Powering On
No, it appears to be bricked.
I purchased this particular unit last week (although I have purchased others in the past).
I purchased this particular unit last week (although I have purchased others in the past).
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: QT Py ESP32 Not Powering On
It sounds like this unit went out unprogrammed.
To receive a replacement please contact [email protected]. They will need this forum thread as authorization and your order#.
If possible please post a photo of the top and one of the bottom of the non-working unit. 800x600 resolution works best for the forums. If you have the pink bag it came in that will help us trace down the batch it was part of (a photo or typing in the numbers printed on it is what we need).
To receive a replacement please contact [email protected]. They will need this forum thread as authorization and your order#.
If possible please post a photo of the top and one of the bottom of the non-working unit. 800x600 resolution works best for the forums. If you have the pink bag it came in that will help us trace down the batch it was part of (a photo or typing in the numbers printed on it is what we need).
- wickedhurricane
- Posts: 6
- Joined: Sat Apr 09, 2016 8:52 am
Re: QT Py ESP32 Not Powering On
OK, thank you
Please be positive and constructive with your questions and comments.