Product: ItsyBitsy NRF52840
Order#: 3035434-4559641490
No lights on board or drive show up on system when connected via USB. One of the board is working fine, the other is non-responsive. Tried various combinations of reset button pushes with no effect.
DOA ItsyBitsy NRF52840
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- mikeysklar
- Posts: 14182
- Joined: Mon Aug 01, 2016 8:10 pm
Re: DOA ItsyBitsy NRF52840
What was the order date? The forum moderators cannot lookup order#'s.
- weedalicious
- Posts: 3
- Joined: Sun Mar 19, 2023 7:56 pm
Re: DOA ItsyBitsy NRF52840
The order date was March 13, 2023 @ 3:55 AM
I tried emailing support and this is where they pointed me as well as asked to provide order number. If there are additional information that would help expedite the resolution, I'm more than happy to supplement accordingly
I tried emailing support and this is where they pointed me as well as asked to provide order number. If there are additional information that would help expedite the resolution, I'm more than happy to supplement accordingly
- mikeysklar
- Posts: 14182
- Joined: Mon Aug 01, 2016 8:10 pm
Re: DOA ItsyBitsy NRF52840
Thank you for the order date.
You need to start with the forums and get authorization. This board should be replaced so I'm sending you back to support with this forum link as your authorization. Please email them with this forum link + order# and they will help with getting you a replacement ItsyBitsy nRF52840.
You need to start with the forums and get authorization. This board should be replaced so I'm sending you back to support with this forum link as your authorization. Please email them with this forum link + order# and they will help with getting you a replacement ItsyBitsy nRF52840.
- weedalicious
- Posts: 3
- Joined: Sun Mar 19, 2023 7:56 pm
Re: DOA ItsyBitsy NRF52840
Thank you very much for the assistance
Please be positive and constructive with your questions and comments.