Gemma M0 won't power up

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rdock1186
 
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Gemma M0 won't power up

Post by rdock1186 »

I just received a Gemma M0. It does not power up. I’ve tried five different cables on two different PCs and get no LEDs or any other indication that the product is working. I’ve verified the power switch was in the “on” position.

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adafruit_support_carter
 
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Re: Gemma M0 won't power up

Post by adafruit_support_carter »

You may need to upload a program first before you see anything on the onboard LEDs. Have you tried programming it yet?
https://learn.adafruit.com/adafruit-gemma-m0

As another quick test, try double pressing the reset button and see if you can get the GEMMABOOT folder to show up.

Also super double triple check the USB cables. Try using them with something else and verify they can move data.

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rdock1186
 
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Re: Gemma M0 won't power up

Post by rdock1186 »

It doesn't power up. It doesn't enumerate on any PC. It's impossible to run a program on it if it doesn't power up. I need a replacement.

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adafruit_support_carter
 
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Re: Gemma M0 won't power up

Post by adafruit_support_carter »

OK, yah, sounds like something just isn't right. Let's replace it.

Send an email to [email protected] with a link to this thread and your order number and they can send you a replacement GEMMA M0.

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