Shipped wrong item

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go
 
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Shipped wrong item

Post by go »

I tried the Contact Us page, but I think it's broken, I never get an acknowledgement that my messaeg submitted.

I received my order, the antistatic bag was labeled Zero 2 W, but the bag contained a Zero W. I can use it, but I lost that opportunity for a Zero 2 W. Any recourse? Please reply here or to the email in my account is fine.

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dastels
 
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Re: Shipped wrong item

Post by dastels »

Please post pics of the board (both sides) and the antistatic bag.

Dave

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Re: Shipped wrong item

Post by go »

IMG_5681.jpeg
IMG_5681.jpeg (151.7 KiB) Viewed 136 times
IMG_5680.jpeg
IMG_5680.jpeg (149.39 KiB) Viewed 136 times

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go
 
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Re: Shipped wrong item

Post by go »

I have orders going back to 2014, never had an issue before.

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dastels
 
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Re: Shipped wrong item

Post by dastels »

Thanks for the photos. Please email [email protected] with a link to this thread, your order number, and request the replacement of one Pi Zero 2 W.

Supply seems to still be an issue so it might take a while.

Dave

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AccidentProne
 
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Re: Shipped wrong item

Post by AccidentProne »

I have the same issue with the same bag date. Emailed support.

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Re: Shipped wrong item

Post by go »

Done. Thanks, dastels.

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adafruit2
 
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Re: Shipped wrong item

Post by adafruit2 »

@accident - email support@adafruit with pics of what you got. thanks!

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