Hi, I recently ordered a PyPortal (Order #3076312-3337208251) that appears to be defective. It does not boot or connect as a storage device. When powered the red ACT light turns on but nothing else happens. I have tried three different cables that work to program Arduinos and Picos, resetting multiple times, booting with/without an SD card, and both Windows 10 and macOS 13.1.
I have seen a similar issue, viewtopic.php?p=965751&hilit=pyportal#p965751. My pink bag also has W17911-E.
PyPortal DOA
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- donaldmritter
- Posts: 3
- Joined: Mon May 29, 2023 5:47 pm
PyPortal DOA
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- dastels
- Posts: 15656
- Joined: Tue Oct 20, 2015 3:22 pm
Re: PyPortal DOA
Does a double-press on reset accomplish anything?
Dave
Dave
- donaldmritter
- Posts: 3
- Joined: Mon May 29, 2023 5:47 pm
Re: PyPortal DOA
Double pressing does nothing. It's almost like it doesn't have any initial programming.
- dastels
- Posts: 15656
- Joined: Tue Oct 20, 2015 3:22 pm
Re: PyPortal DOA
That's possible. Please email [email protected] with a link to this thread, your order number, and request the replacement of one PyPortal.
Dave
Dave
Please be positive and constructive with your questions and comments.