I have encountered with the ESP32-C3 microcontroller that I purchased from you on May 22, 2023, with order number 3076343. I have conducted several tests to connect it to both my home Wi-Fi network and my mobile phone's network, but to date, I have been unable to establish a connection with either of them.
I have followed the tutorials available on your website (https://learn.adafruit.com/adafruit-qt- ... /wifi-test), and the microcontroller is able to detect the Wi-Fi networks without any problem. However, when attempting the connection test, an issue arises: it never manages to connect.
I urgently need your review and assistance with this matter, as time is passing, and I need to complete a prototype that relies on this component.
Issue ESP32-C3 WIFI Connect
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- amoreno
- Posts: 9
- Joined: Thu Jun 01, 2023 10:01 am
Issue ESP32-C3 WIFI Connect
- Attachments
-
- issue ESP32 C3 WIFI.docx
- (365.59 KiB) Downloaded 11 times
- mikeysklar
- Posts: 14165
- Joined: Mon Aug 01, 2016 8:10 pm
Re: Issue ESP32-C3 WIFI Connect
@amoreno,
If you are pressed for time we can do you a return or exchange for a Qt Py ESP32-S2 for you.
We do known there are issues with some APs since the last Qt Py ESP32-C3 changes. There is no explanation at this time. If you want to troubleshoot this you can let us know the model of Access Point / phone AP you had been trying to use.
If you are pressed for time we can do you a return or exchange for a Qt Py ESP32-S2 for you.
We do known there are issues with some APs since the last Qt Py ESP32-C3 changes. There is no explanation at this time. If you want to troubleshoot this you can let us know the model of Access Point / phone AP you had been trying to use.
- amoreno
- Posts: 9
- Joined: Thu Jun 01, 2023 10:01 am
Re: Issue ESP32-C3 WIFI Connect
Thank you so much for your help, I accept the exchange for a Qt Py ESP32-S2, but please, I need the shipment to be high priority, because the time to finish the project is short.
Details models requirement of AP and Mobil
Details models requirement of AP and Mobil
- Attachments
-
- AP Phone.docx
- (141.61 KiB) Downloaded 15 times
- mikeysklar
- Posts: 14165
- Joined: Mon Aug 01, 2016 8:10 pm
Re: Issue ESP32-C3 WIFI Connect
@amoreno,
Please contact [email protected] to request a replacement Qt Py ESP32-S2. They can arrange for expedited shipping at your expense. They will need this forum link as authorization and your order#.
Please contact [email protected] to request a replacement Qt Py ESP32-S2. They can arrange for expedited shipping at your expense. They will need this forum link as authorization and your order#.
Please be positive and constructive with your questions and comments.