I was in the same situation as the OP on this thread toward the end of 2021 when I ordered my Third Hand as well:
viewtopic.php?f=44&t=182602&p=887227#p887227
I didn't notice the crack until I went to adjust the arm and the segment attached to the cracked piece came off in my hand. I've tried to reach out to Hobby Creek but haven't received a response and admittedly hadn't been prompt about jumping on the matter right away. Just figured I'd reach out to see if there were any options.
Thanks!
Hobby Creek Support
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- adafruit_support_mike
- Posts: 67485
- Joined: Thu Feb 11, 2010 2:51 pm
Re: Hobby Creek Support
Our return/replace period runs 30 days, so I'm afraid that option is out.
Could you post a photo showing the broken piece please? Line-loc cable is fairly common, so you should probably be able to find a replacement part.
Could you post a photo showing the broken piece please? Line-loc cable is fairly common, so you should probably be able to find a replacement part.
Please be positive and constructive with your questions and comments.