[NeoTrinkey] Five initial defects were included.

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Narrative_Lab
 
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[NeoTrinkey] Five initial defects were included.

Post by Narrative_Lab »

Hello,

I have purchased 500 NeoTrinkey.
Five initial defects were included.
How can I get replacements?

Order #2836389-7834473539
Order #2824012-6320181041
PID: 4870

The number on the pink plastic bag: W14618-A
No response 4
One in which only one LED glows.
Total 5

Thank you for your consideration.

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dastels
 
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Re: [NeoTrinkey] Five initial defects were included.

Post by dastels »

All tested under identical conditions?

Dave

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Narrative_Lab
 
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Re: [NeoTrinkey] Five initial defects were included.

Post by Narrative_Lab »

Yes.
495 of them work fine and have successfully written Arduino sketch.
Only the 5 mentioned above were initially defective.

Takano

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dastels
 
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Re: [NeoTrinkey] Five initial defects were included.

Post by dastels »

Please email [email protected] with a link to this thread, your order number, and request the replacement of 5 NeoTrinKeys.

Dave

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