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Magtag gets very hot immediately upon USB-C connection
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Please be positive and constructive with your questions and comments.
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vader777
- Posts: 3
- Joined: Thu Apr 21, 2022 7:40 pm
Magtag gets very hot immediately upon USB-C connection
Magtag gets extremely hot in one corner of the board. Seems to be a short in the red area of the picture . Ordered the board in March 31, 2022 and only recently had the chance to start testing it.
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dastels
- Posts: 15831
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Magtag gets very hot immediately upon USB-C connection
That area is the Battery charger. Is a battery connected when you notice it getting warm? Is the CHG LED lit? What makes you suspect a short?
Dave
Dave
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vader777
- Posts: 3
- Joined: Thu Apr 21, 2022 7:40 pm
Re: Magtag gets very hot immediately upon USB-C connection
No battery is connected to it. Just USBC. The extreme heat when you touch it and the foul smell coming from it when you plug the USBC makes me suspect that an inherently low powered device is using too much current.
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vader777
- Posts: 3
- Joined: Thu Apr 21, 2022 7:40 pm
Re: Magtag gets very hot immediately upon USB-C connection
To be clear, the corner metal threaded rivet burns to the touch.
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dastels
- Posts: 15831
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Magtag gets very hot immediately upon USB-C connection
OK, that's a problem. Please email [email protected] with a link to this thread, your order number, and request the replacement of one MagTag.
Dave
Dave
Please be positive and constructive with your questions and comments.