Adafruit Soundboard Not Recognized

[roycwalton]

Hello there,
Recently got a FXboard (2220 WAV/OGG with 16MB Flash) and have stumbled into a problem that I tried researching here but only found closed threads from 4+ years ago.

I have used different computers, USB slots, and USB cords to no avail - I cannot get my Soundboard to be recognized as a flash drive to drop in my wav files.

Is there anything else I can try before I attempt a refund or replacement?

Thank you for your help in advance

[dastels]

The first suspect is the USB cable. Using different cables is pointless unless one actually is a data cable. Be sure you are trying a confirms data cable (i.e. it works for data with a different device).

Dave

[roycwalton]

Thank you for your response; yes the cable I am using has worked successfully on several other Arduino/ESPHome projects and is data +/-.

[dastels]

When you plug it into your computer, does the green power LED light up? If so, do you hear the startup beep in the headphones?

Dave

[roycwalton]

Yes and yes - both the LED and the beep can be heard. Device manager, disc manager, and explorer still do not see the device.

[dastels]

Have you soldered anything to the board? If so can you post a clear closeup of the soldering?

Dave

[roycwalton]

Nope, board is headless ATM until I can get this to upload my files I don't see the point yet.

[dastels]

Please email [email protected] with a link to this thread, your order number, and request the replacement of one Audio FX Sound Board - WAV/OGG Trigger with 16MB Flash.

Dave