Hello there,
Recently got a FXboard (2220 WAV/OGG with 16MB Flash) and have stumbled into a problem that I tried researching here but only found closed threads from 4+ years ago.
I have used different computers, USB slots, and USB cords to no avail - I cannot get my Soundboard to be recognized as a flash drive to drop in my wav files.
Is there anything else I can try before I attempt a refund or replacement?
Thank you for your help in advance
Adafruit Soundboard Not Recognized
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- dastels
- Posts: 15820
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Adafruit Soundboard Not Recognized
The first suspect is the USB cable. Using different cables is pointless unless one actually is a data cable. Be sure you are trying a confirms data cable (i.e. it works for data with a different device).
Dave
Dave
- roycwalton
- Posts: 6
- Joined: Wed Jul 20, 2016 9:31 pm
Re: Adafruit Soundboard Not Recognized
Thank you for your response; yes the cable I am using has worked successfully on several other Arduino/ESPHome projects and is data +/-.
- dastels
- Posts: 15820
- Joined: Tue Oct 20, 2015 3:22 pm
Re: Adafruit Soundboard Not Recognized
When you plug it into your computer, does the green power LED light up? If so, do you hear the startup beep in the headphones?
Dave
Dave
- roycwalton
- Posts: 6
- Joined: Wed Jul 20, 2016 9:31 pm
Re: Adafruit Soundboard Not Recognized
Yes and yes - both the LED and the beep can be heard. Device manager, disc manager, and explorer still do not see the device.
- dastels
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Re: Adafruit Soundboard Not Recognized
Have you soldered anything to the board? If so can you post a clear closeup of the soldering?
Dave
Dave
- roycwalton
- Posts: 6
- Joined: Wed Jul 20, 2016 9:31 pm
Re: Adafruit Soundboard Not Recognized
Nope, board is headless ATM until I can get this to upload my files I don't see the point yet.
- dastels
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- Joined: Tue Oct 20, 2015 3:22 pm
Re: Adafruit Soundboard Not Recognized
Please email [email protected] with a link to this thread, your order number, and request the replacement of one Audio FX Sound Board - WAV/OGG Trigger with 16MB Flash.
Dave
Dave
Please be positive and constructive with your questions and comments.