Hello. I've just got a new rotary trinkey and soldered in my encoder. Plugged it in and device was recognized by windows 10 right away. Following online I read to double tap reset to get a green LED and a boot folder would appear. I do have a green light BUT no folder anywhere, or at least not in my PC where I expected it.
I did try uninstalling the adafruit drivers and my computer gave me an error doing so. I reinstalled the newest version which seemed to install without issues.
Additionally, the macropad 2040 I own does work.
Any help would be appreciated.
Boot folder doesn't show up when double tapping reset.
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- Kraknuk
- Posts: 6
- Joined: Mon Oct 10, 2022 1:09 am
Boot folder doesn't show up when double tapping reset.
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- adafruit_support_carter
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Re: Boot folder doesn't show up when double tapping reset.
Are you seeing a CIRCUITPY folder show up before double pressing reset?
- Kraknuk
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- Joined: Mon Oct 10, 2022 1:09 am
Re: Boot folder doesn't show up when double tapping reset.
Unfortunately I do not.adafruit_support_carter wrote: ↑Mon Oct 10, 2022 11:53 am Are you seeing a CIRCUITPY folder show up before double pressing reset?
- adafruit_support_carter
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Re: Boot folder doesn't show up when double tapping reset.
The shipped demo might be Arduino based. What is showing up here?
Plugged it in and device was recognized by windows 10 right away.
- Kraknuk
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- Joined: Mon Oct 10, 2022 1:09 am
Re: Boot folder doesn't show up when double tapping reset.
I'm sorry, but I do not understand what you mean.adafruit_support_carter wrote: ↑Mon Oct 10, 2022 1:02 pm The shipped demo might be Arduino based. What is showing up here?Plugged it in and device was recognized by windows 10 right away.
In my attached image I found it under "devices" as "Rotary Trinkey M0".
- adafruit_support_carter
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Re: Boot folder doesn't show up when double tapping reset.
Thanks for clarifying. That's what we were looking for.
You mention getting a green LED:
You mention getting a green LED:
At this point, the device is no longer showing up in Device Manager either?I do have a green light BUT no folder anywhere
- Kraknuk
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- Joined: Mon Oct 10, 2022 1:09 am
Re: Boot folder doesn't show up when double tapping reset.
It will show up under device manager in "universal Serial Bus devices" as Rotary Trinky M0 still.adafruit_support_carter wrote: ↑Mon Oct 10, 2022 2:46 pm Thanks for clarifying. That's what we were looking for.
You mention getting a green LED:At this point, the device is no longer showing up in Device Manager either?I do have a green light BUT no folder anywhere
- adafruit_support_carter
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Re: Boot folder doesn't show up when double tapping reset.
OK, let's go back to maybe it being something with the drivers. Those should not have been installed. Having them installed is a known possible reason for preventing the BOOT folder from showing up:
https://learn.adafruit.com/welcome-to-c ... nt-2978448
Where did you originally obtain the driver files?
https://learn.adafruit.com/welcome-to-c ... nt-2978448
Where did you originally obtain the driver files?
- Kraknuk
- Posts: 6
- Joined: Mon Oct 10, 2022 1:09 am
Re: Boot folder doesn't show up when double tapping reset.
I do not know. But when I attempt to uninstall them I get that odd error page as seen in my uploaded image. I tried with the windows utility and with cc cleaner as well.adafruit_support_carter wrote: ↑Mon Oct 10, 2022 3:17 pm
Where did you originally obtain the driver files?
- adafruit_support_carter
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Re: Boot folder doesn't show up when double tapping reset.
Do you have access to another PC? Just for the simple test / check to see if the BOOT folder will show up there?
- Kraknuk
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- Joined: Mon Oct 10, 2022 1:09 am
Re: Boot folder doesn't show up when double tapping reset.
Yep! It works on my laptop!
- adafruit_support_carter
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Re: Boot folder doesn't show up when double tapping reset.
OK, going back to the driver removal issue. In the screen capture, that window with the title Device Driver Installation Wizard is what pops up when you click the Uninstall button?
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