File copy hangs to matrix portal M4
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Please be positive and constructive with your questions and comments.
- eframe
- Posts: 10
- Joined: Thu Aug 22, 2019 6:59 pm
File copy hangs to matrix portal M4
I plug the board into my computers USB port and it recognizes and mounts as a drive (Windows 10). I pull it up in file explorer but when I try to copy to or from the matrix portal M4 it the status never moves from from 0% and eventually errors out. I've tried many different USB cables and all with the same result.
- Franklin97355
- Posts: 23903
- Joined: Mon Apr 21, 2008 2:33 pm
Re: File copy hangs to matrix portal M4
What is the drive name and is there any files showing? If you see a drive the cable should not be the problem.
- eframe
- Posts: 10
- Joined: Thu Aug 22, 2019 6:59 pm
Re: File copy hangs to matrix portal M4
Yes, I see the drive and can see the files after I double press the reset button and the green LED comes on. When I try to copy either to or from the drive the copy dialog comes up and and just stays at 0%. It works on other computers that I've tried so it's got to be some sort of conflict with the driver or something. I've uninstalled and reinstalled the USB controller and root hub drivers and still the same result.
- dastels
- Posts: 15608
- Joined: Tue Oct 20, 2015 3:22 pm
Please be positive and constructive with your questions and comments.