Raspberry Pi 4B Doesn't Boot
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Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
- talmax
- Posts: 9
- Joined: Tue Jan 24, 2023 11:00 pm
Raspberry Pi 4B Doesn't Boot
Hello, so I got this raspberry pi 4B from you today When I installed raspberry pi os, and inserted the sd card and turned it on, there is no display. I tried changing the config file but still nothing. Any tips to make it show. I only see the red light. I believe I have a damaged board. It does not boot. I've tried all troubleshooting steps.
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- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Raspberry Pi 4B Doesn't Boot
Did you try getting the Pi to boot before adding the fan and heat sinks?
https://learn.adafruit.com/raspberry-pi ... this-first
https://learn.adafruit.com/raspberry-pi ... this-first
- talmax
- Posts: 9
- Joined: Tue Jan 24, 2023 11:00 pm
Re: Raspberry Pi 4B Doesn't Boot
Hello, Carter. Yes, I have. I have tried with a different SD card and a different power supply
- talmax
- Posts: 9
- Joined: Tue Jan 24, 2023 11:00 pm
Re: Raspberry Pi 4B Doesn't Boot
adafruit_support_carter wrote: ↑Wed Jan 25, 2023 1:48 pm Did you try getting the Pi to boot before adding the fan and heat sinks?
https://learn.adafruit.com/raspberry-pi ... this-first
Hello, Carter. Yes, I have. I have tried with a different SD card and a different power supply
- talmax
- Posts: 9
- Joined: Tue Jan 24, 2023 11:00 pm
Re: Raspberry Pi 4B Doesn't Boot
Could you do a replacement?
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Raspberry Pi 4B Doesn't Boot
If the Pi did not boot prior to attaching the fan and heat sinks, why were they then added?
- talmax
- Posts: 9
- Joined: Tue Jan 24, 2023 11:00 pm
Re: Raspberry Pi 4B Doesn't Boot
I saw it power up didn't attach anything then attached everything and thats when i realized that it was not booting. Don't know what you are accusing or coming from but I would like a replacement
- talmax
- Posts: 9
- Joined: Tue Jan 24, 2023 11:00 pm
Re: Raspberry Pi 4B Doesn't Boot
I would just like a replacemment.
As support, if an item isn't working it should be refunded or replaced as per adafruit policy.
If you could send me an email for the replacement even better.
As support, if an item isn't working it should be refunded or replaced as per adafruit policy.
If you could send me an email for the replacement even better.
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Raspberry Pi 4B Doesn't Boot
In general, anything attached to a Pi's GPIO pins is considered warranty voiding:
https://learn.adafruit.com/raspberry-pi ... ng/warning
If you disconnect the fan and try this check:
https://learn.adafruit.com/raspberry-pi ... ck-3110723
what behavior do you see?
https://learn.adafruit.com/raspberry-pi ... ng/warning
If you disconnect the fan and try this check:
https://learn.adafruit.com/raspberry-pi ... ck-3110723
what behavior do you see?
- talmax
- Posts: 9
- Joined: Tue Jan 24, 2023 11:00 pm
Re: Raspberry Pi 4B Doesn't Boot
Hello, it just flashed green one time for a millisecond and it disappears. Doesn't do anything else. I initially tried powering it on without any accessories like mentioned before. It just stays at Red. So, it wasn't cause of the fan.
I would really like to not have any more complications, and ask for a replacement.
I would really like to not have any more complications, and ask for a replacement.
- talmax
- Posts: 9
- Joined: Tue Jan 24, 2023 11:00 pm
Re: Raspberry Pi 4B Doesn't Boot
I tried every troubleshooting step, and no progress. I've tried it without the case, with the case, with the SD Card, Without the SD Card. I even tried with a different SD Card, and a different power supply, and so, really all I need is a replcement to have a functional raspberry pi.talmax wrote: ↑Fri Jan 27, 2023 1:10 pm Hello, it just flashed green one time for a millisecond and it disappears. Doesn't do anything else. I initially tried powering it on without any accessories like mentioned before. It just stays at Red. So, it wasn't cause of the fan.
I would really like to not have any more complications, and ask for a replacement.
If this is something that is not possible. I would like to elevate the case, because it is not users fault rather raspberries / the vendor.
- adafruit_support_carter
- Posts: 29056
- Joined: Tue Nov 29, 2016 2:45 pm
Re: Raspberry Pi 4B Doesn't Boot
Replacements are not possible due to inventory shortages. We can only offer a refund.
Send an email to [email protected] with a link to this thread and your order number and they can refund you for the Pi.
Send an email to [email protected] with a link to this thread and your order number and they can refund you for the Pi.
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/