Recently received a feather 5303 on order 3002364-4312864653 that is causing power surges on the USB port. The LED's on the board are not coming on. I have tried different workstations and the factory reset using the reset/boot button presses without success.
Thanks
Jeff B
Defective 5303 Feather
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Please be positive and constructive with your questions and comments.
- adafruit_support_carter
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Re: Defective 5303 Feather
Is anything attached to the Feather other than the USB cable?
- bicklej
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- Joined: Mon Jan 30, 2023 11:42 am
Re: Defective 5303 Feather
It is new out of the package, no headers, no connectors.
- adafruit_support_carter
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Re: Defective 5303 Feather
OK, sounds like something on the board might be shorting. Not seeing anything on the LEDs is possible, so may or may not be related.
Can you post photos of both sides of the Feather so we can look for any obvious hardware issue.
How are you getting indications of the power surges?
Can you post photos of both sides of the Feather so we can look for any obvious hardware issue.
How are you getting indications of the power surges?
- bicklej
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- Joined: Mon Jan 30, 2023 11:42 am
Re: Defective 5303 Feather
The power surge is a Windows message - see image of error in attachments.
If have also attached images of the front and back of the board.
If have also attached images of the front and back of the board.
- Attachments
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- USB Power Surge - 5303.png (35.7 KiB) Viewed 44 times
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- IMG_0621.png (731.1 KiB) Viewed 44 times
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- IMG_0620.png (522.77 KiB) Viewed 44 times
- adafruit_support_carter
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Re: Defective 5303 Feather
Thanks. Nothing obvious. Let's just replace it.
Send an email to [email protected] with a link to this thread and your order number and they can send you a replacement PID 5303 Feather.
Send an email to [email protected] with a link to this thread and your order number and they can send you a replacement PID 5303 Feather.
- bicklej
- Posts: 8
- Joined: Mon Jan 30, 2023 11:42 am
Re: Defective 5303 Feather
Thank you for your assistance.
Have a great Day!
Have a great Day!
Please be positive and constructive with your questions and comments.