Having trouble getting the HQ camera to show connected

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mikebabin
 
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Having trouble getting the HQ camera to show connected

Post by mikebabin »

I have tried it on multiple Pis with multiple cables.
--Two separate Pi zero Ws
o Using Buster and Bullseye 32 Lite, as well as 32bit full desktop
-- Pi4
o Running the latest OctoPi (0.18.0) Buster based

In each case above I have enabled camera interfaces and when I run vcgencmd get_camera, it returns supported =1, and detected =0.

I have tried as many versions of Raspbian as reasonable as well as multiple hardware configurations.
I believe this must somehow be defective. If there are any other things to try, I am open to suggestions.

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mikeysklar
 
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Re: Having trouble getting the HQ camera to show connected

Post by mikeysklar »

Thank you for trying these different OS installations and Pi models.

Do you still have an up to date Bullseye full Desktop on a SD card? I ask because the camera interface completely changed between early Buster releases and the current Bullseye.

Can you try these commands. Make sure Legacy camera support is disabled.

Code: Select all

libcamera-hello -t 0
libcamera-jpeg -o test.jpg
I have seen other reports showing the same output you are seeing and the camera is working with older OS releases.

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mikebabin
 
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Re: Having trouble getting the HQ camera to show connected

Post by mikebabin »

Tried running under Bullseye:
libcamera-hello -t 0
libEGL warning: DRI2: failed to authenticate
Made X/EGL preview window
[0:02:38.025930292] [1189] INFO Camera camera_manager.cpp:299 libcamera v0.0.3+40-9b860a66
ERROR: *** no cameras available ***

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mikeysklar
 
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Re: Having trouble getting the HQ camera to show connected

Post by mikeysklar »

Looking back over this thread from the beginning. I think I see the issue. This camera comes with a cord that is not Pi Zero compatible.
All models of Raspberry Pi Zero require a Raspberry Pi Zero camera cable to connect to the Raspberry Pi High Quality Camera; the standard cable supplied with the camera is not compatible with the smaller Raspberry Pi Zero camera connector.
https://www.raspberrypi.com/products/ra ... ty-camera/

Did you pick up the adapter cable to use with Pi Zero based systems?

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mikebabin
 
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Re: Having trouble getting the HQ camera to show connected

Post by mikebabin »

Yes, I have the cables for Pi Zero as well as the one that came with the camera.
The one that came with the camera, I used on my Pi4.
The Pi zero ones, I used on the 2 Pi Zero boards that I tested.

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mikeysklar
 
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Re: Having trouble getting the HQ camera to show connected

Post by mikeysklar »

It looks like you have the right hardware and OS setup so let's try a replacement camera.

Please e-mail [email protected] providing them with your order# and a link to this forum thread to start the replacement process.

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