Pi3A+ has defective MicroSD slot

Moderators: adafruit_support_bill, adafruit

Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Locked
User avatar
donangelo
 
Posts: 2
Joined: Mon Jan 24, 2022 8:57 pm

Pi3A+ has defective MicroSD slot

Post by donangelo »

I tried firing up my new Pi3a+ today. When I inserted the MicroSD card the card slot pulled away from the PCB. I tried pushing in back but when a card is inserted the holder pulls away. Any way I can get a replacement??
Attachments
microSD.jpg
microSD.jpg (167.84 KiB) Viewed 89 times

User avatar
mikeysklar
 
Posts: 13936
Joined: Mon Aug 01, 2016 8:10 pm

Re: Pi3A+ has defective MicroSD slot

Post by mikeysklar »

What was the purchase date of the Pi3A+?

User avatar
donangelo
 
Posts: 2
Joined: Mon Jan 24, 2022 8:57 pm

Re: Pi3A+ has defective MicroSD slot

Post by donangelo »

Purchased 3/3/2023

User avatar
mikeysklar
 
Posts: 13936
Joined: Mon Aug 01, 2016 8:10 pm

Re: Pi3A+ has defective MicroSD slot

Post by mikeysklar »

Thank you.

That is in our warranty period so we can replace this Pi 3A+ for you.

FYI, I’ve done this before to one of my Pi’s. It was in a 3D printed case and I had tried to pull the Pi straight out causing the SD card to get compromised.

Please email [email protected] and request a replacement. They will need your order# and this forum thread link as authorization.

Locked
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/

Return to “Adafruit Raspberry Pi® accessories”