Hi,
We are having an issue with our RockBlock modem and after troubleshooting with the OEM, GroundControl, they believe we have a defective unit. They asked me to RMA the unit through Adafruit as the next step in troubleshooting. I created a help ticket and was told to post on the forum. Our order number is 3026282-6157075751 as requested. We are needing to get a replacement shipped as soon as possible. Can Adafruit overnight the replacement and we will return this unit as soon as we have a label/address and instructions?
RockBlock Error
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- adafruit2
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Re: RockBlock Error
hiya, we havent heard this from rockblock and havent done an RMA from them - can you paste what they told you here? what would the RMA entail?
Forum rules
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.
If you're posting code, please make sure your code does not include your Adafruit IO Active Key or WiFi network credentials.