i need help with my purchase

General project help for Adafruit customers

Moderators: adafruit_support_bill, adafruit

Please be positive and constructive with your questions and comments.
Locked
User avatar
Lucasealey
 
Posts: 3
Joined: Tue Mar 28, 2023 6:45 pm

i need help with my purchase

Post by Lucasealey »

i recently bought Adafruit Audio FX Sound Board + 2x2W Amp - WAV/OGG Trigger -16MB from the pie hut and when i went to load sound files into it, the soundboard only had 16KB of storage instead of the 16MB it was supposed to have, i was wondering if i can fix this or do i have to return it as i have already used it as part of my project so i cannot return it

User avatar
adafruit_support_carter
 
Posts: 29150
Joined: Tue Nov 29, 2016 2:45 pm

Re: i need help with my purchase

Post by adafruit_support_carter »

It might just be an incorrect reading.

Is the folder showing up OK and generally letting you copy audio files to it?
https://learn.adafruit.com/adafruit-aud ... udio-files

User avatar
Lucasealey
 
Posts: 3
Joined: Tue Mar 28, 2023 6:45 pm

Re: i need help with my purchase

Post by Lucasealey »

no when i try to put files in which are 2 mb it says that there is not enough storage as there is 16kb in the folder

User avatar
adafruit_support_carter
 
Posts: 29150
Joined: Tue Nov 29, 2016 2:45 pm

Re: i need help with my purchase

Post by adafruit_support_carter »

It sounds like a folder is showing up though? Is it showing other content already loaded there?

User avatar
Lucasealey
 
Posts: 3
Joined: Tue Mar 28, 2023 6:45 pm

Re: i need help with my purchase

Post by Lucasealey »

just one thing which is like 5kb and comes with the soundboard

User avatar
adafruit_support_carter
 
Posts: 29150
Joined: Tue Nov 29, 2016 2:45 pm

Re: i need help with my purchase

Post by adafruit_support_carter »

Can you post a screen shot of the current contents?

Also, turn off any "don't show hidden files" feature that might be turned on in your OS's file explorer.

Locked
Please be positive and constructive with your questions and comments.

Return to “General Project help”