RPi 4 A+ bad wifi hardware

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bzsasic
 
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RPi 4 A+ bad wifi hardware

Post by bzsasic »

Purchased RPi 4 A+ and configured to my home wifi. It ran perfect until this morning when it lost the network. Did some troubleshooting and noticed that the network interface was not coming up. Reflashed the OS (brand new OS) so I can start from scratch, and still no network interface. I think this is a hardware issue. What is the warranty period for this device?

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DanielMGessel
 
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Re: RPi 4 A+ bad wifi hardware

Post by DanielMGessel »

I don't think there is a Raspberry Pi 4 A+ (I can't find any mention of it on raspberrypi.com).

RPi's manufacturer warranty is 12 months, according to this document: https://www.raspberrypi.com/terms-conditions-sale/

return policies are covered in section 9 and warranty is covered in section 12

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Franklin97355
 
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Re: RPi 4 A+ bad wifi hardware

Post by Franklin97355 »

Did you buy it from Adafruit and how long ago? We have a 30-day warranty but I don't think we have carried them (although I may be mistaken) Let me know.

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bzsasic
 
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Re: RPi 4 A+ bad wifi hardware

Post by bzsasic »

DanielMGessel wrote: Sat Apr 08, 2023 7:18 pm I don't think there is a Raspberry Pi 4 A+ (I can't find any mention of it on raspberrypi.com).

RPi's manufacturer warranty is 12 months, according to this document: https://www.raspberrypi.com/terms-conditions-sale/

return policies are covered in section 9 and warranty is covered in section 12
Sorry, typo. It is a 3 A+. Thanks for the warranty info for Raspberry. I will contact them.
Last edited by bzsasic on Sun Apr 09, 2023 4:12 pm, edited 1 time in total.

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bzsasic
 
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Re: RPi 4 A+ bad wifi hardware

Post by bzsasic »

Franklin97355 wrote: Sat Apr 08, 2023 8:47 pm Did you buy it from Adafruit and how long ago? We have a 30-day warranty but I don't think we have carried them (although I may be mistaken) Let me know.
Yes, I purchased it from Adafruit on March 1, 2023. I guess that warranty has expired (if it is 30 days).

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Franklin97355
 
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Re: RPi 4 A+ bad wifi hardware

Post by Franklin97355 »

I don't see one in the store. Can you post a picture and a link to the product?

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DanielMGessel
 
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Re: RPi 4 A+ bad wifi hardware

Post by DanielMGessel »


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Franklin97355
 
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Re: RPi 4 A+ bad wifi hardware

Post by Franklin97355 »

OK, I didn't see the post where you corrected the device type. If you contact [email protected] with a link to this thread we can give you a refund, we don't have a replacement due to the shortage of pi. Sorry.

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