Anyone else receive a Witty Pi 4 RTC & Power Management with the supplied power cable pinned reverse polarity?
The supplied XH2.54 power cable that came with the Witty Pi 4 is manufactured incorrectly with the wires pinned reverse from the expected power connector on the board.
U1 became petulant, angry, and began to smoke in a non-smoking household.
Can I get a replacement Adafruit?
Witty Pi 4 supplied power cable pinned reverse
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Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
- Sigridco
- Posts: 2
- Joined: Thu Mar 30, 2023 2:16 pm
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: Witty Pi 4 supplied power cable pinned reverse
That is a unfortunate mix up on the included cable.
Please e-mail [email protected] to request a replacement Witty Pi 4. They will need your order# and a link to this forum thread which is your approval.
Please e-mail [email protected] to request a replacement Witty Pi 4. They will need your order# and a link to this forum thread which is your approval.
- Sigridco
- Posts: 2
- Joined: Thu Mar 30, 2023 2:16 pm
Re: Witty Pi 4 supplied power cable pinned reverse
Thanks for your reply mikeysklar.
I emailed [email protected] that information twice before, (5/8 & 5/15) with no reply or acknowledgement.
I'll give it another try.
I emailed [email protected] that information twice before, (5/8 & 5/15) with no reply or acknowledgement.
I'll give it another try.
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: Witty Pi 4 supplied power cable pinned reverse
Without a forum link as authorization support will cannot proceed with replacement.
Forum rules
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/
Talk about Adafruit Raspberry Pi® accessories! Please do not ask for Linux support, this is for Adafruit products only! For Raspberry Pi help please visit: http://www.raspberrypi.org/phpBB3/