HQ Camera Module Not Working

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fryerchrisj
 
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Joined: Mon May 29, 2023 1:50 pm

HQ Camera Module Not Working

Post by fryerchrisj »

Purchased an HQ Camera Module form Adafruit and it appears to not be working.

Using Raspi 4 2GB with latest 32-bit bullseye.

libcamera-hello finds no camera. Swapped camera cables, reseated multiple times, installed RPI Camera Module 3 on same cable, ROI Cam 3 working fine.

I believe I need an RMA and a new module shipped.

Thank you.

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mikeysklar
 
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Joined: Mon Aug 01, 2016 8:10 pm

Re: HQ Camera Module Not Working

Post by mikeysklar »

Here is a short checklist of common issues with the HQ Camera and Bullseye.

1) Make sure you running libcamera-hello locally under x-windows. Not remotely using ssh or through vnc.

2) Enable GLAMUR under raspi-config --> Advanced Settings

3) Modify /boot/config.txt

Change this line to 0.

Code: Select all

camera_auto_detect=1
add this line:

Code: Select all

dtoverlay=imx477
4) Run rpi-update to update the firmware

What was the date of purchase on the HQ Camera from Adafruit?

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fryerchrisj
 
Posts: 2
Joined: Mon May 29, 2023 1:50 pm

Re: HQ Camera Module Not Working

Post by fryerchrisj »

1. Ordered HD Camera Module on May 19th with this order number: 3075176-4901994204

2. Tried suggestions; see picture for results (GLAMUR is not an Advanced Option on my Raspi 4 in raspi-config)

3. Suggested edits in /boot/config.txt were made. However, camera_auto_detect=1 was not in the config.txt at all. I tried a few different combinations but see picture.

4. Still no camera detected by libcamera-hello:
$ libcamera-hello
Preview window unavailable
[0:07:45.257018125] [1533] INFO Camera camera_manager.cpp:299 libcamera v0.0.4+22-923f5d70
ERROR: *** no cameras available ***

5. What are my next steps? RMA?

Thank you.

Chris
Attachments
RPI4HDCAM - Errors2.jpg
RPI4HDCAM - Errors2.jpg (997.8 KiB) Viewed 71 times

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mikeysklar
 
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Joined: Mon Aug 01, 2016 8:10 pm

Re: HQ Camera Module Not Working

Post by mikeysklar »

Yes, let's proceed with a RMA. Thank you for trying those configurations and verifying that another model of camera was working.

Please e-mail [email protected] to request a replacement. They will need this forum link and your order#.

Let us know how the replacement works.

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