Not sure if there is a way to salvage this without waiting for replacement buy my Pyportal does not boot only comes up to this screen.
QSPI Flash... OK
Manuf: 0xC8
DEV: 0x16
SD card... FAILED
My computer doesn't recognize it as connected, pressing the reset button twice just has the ACT red LED perpetually flashing.
Pyportal DOA
Moderators: adafruit_support_bill, adafruit
Please be positive and constructive with your questions and comments.
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: Pyportal DOA
Are you using a known good USB DATA cable that works with other devices?It's normal to get SD Card...Failed if there is no SD card in the socket.
Ideally, you would run the selftest image by dropping this UF2 on the PORTALBOOT drive.
- tstew5326
- Posts: 2
- Joined: Thu Jun 01, 2023 6:30 pm
Re: Pyportal DOA
Yes I am using a known good USB cable and have tried 3 separate cables. it is not showing up on my computer.
- mikeysklar
- Posts: 13936
- Joined: Mon Aug 01, 2016 8:10 pm
Re: Pyportal DOA
Okay, I trust you have confirmed those cable works with other USB DATA devices
Please e-mail [email protected] to request a replacement PyPortal. Provide them with this forum link which is your authorization and your order#.
Please e-mail [email protected] to request a replacement PyPortal. Provide them with this forum link which is your authorization and your order#.
Please be positive and constructive with your questions and comments.